Returns & Exchanges

For all jewelry returns, please email us at for authorization number.  Items returned without an authorization number will be refused and returned to sender.  You must email us for authorization number within 7 days of arrival. Returns will need to arrive to us by the 15th day after receiving your authorization number.  

Items not returned in original condition will be charged a restocking fee.  We determine the restocking fee based on condition returned and there are no exceptions to this policy.  Items returned in original condition will be refunded in full minus original shipping fee.  Items that shipped with free shipping will be refunded in full if returned in original condition.  
We offer exchanges up to 10 days after an item is received. You must contact us within three days of receiving your purchase for exchanges. There will be a five dollar flat rate for exchange shipping, no exceptions. Any difference between the original item and the new item, will be invoiced with the exchange shipping fee. Any difference that is less than the new item that is exchanged, you will be sent a gift card for.